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Status

  Approved

Owner
Stakeholders
LeanIX LinkSAP Integration Suite

Introduction

Purpose

The purpose of this document is to outline the application architecture of SAP Cloud Integration as deployed by SyWay

Scope & Objectives

This document will describe the  high-level architecture  of the SAP Cloud Integration application.

Out of Scope:

  • Since SAP Cloud Integration is a SaaS application, network and infrastructure architecture will NOT be covered.
  • Product documentation and information that can be found online will not be documented here, but referenced using hyperlinks. 
  • Implementation details such as Integration Design or API Management Design may have different architectures. 


Application Architecture

Overview

Application Architecture Design

Application Architecture Components

ComponentAcronymDescription
Business Accelerator Hub
Business Accelerator is a centralized resource for developers and partners to build integrations and extensions for SAP solutions, access pre-built integration content, and accelerate digital transformation efforts. The key features of the hub is enabling the discovery of API, ability to use existing integration content provided by SAP and partners. 
Cloud IntegrationCIFormally known as Hana Cloud Integration (HCI) and Cloud Platform Integration (CPI), CI is the core capability enabling the integration design and execution with SAP and non-SAP, cloud, and on-premise applications. CI enables Integration design via web based User Interface, providing orchestration of integration processes, connectivity to SAP, non-SAP, Cloud and On-Premise systems and Data Transformation. 
API ManagementAPIMAPIM provides governance, security and monitoring of API, enabling exposure, management and monetization of APIs. APIM brings together all components necessary to expose and consume APIs providing capabilities for complete lifecycle of APIs, including, discovery, security, mediation, traffic management, analytics and documentation.
Event Mesh ( & Advanced Event Mesh )EM ( & AEM )EM provides the core infrastructure for enterprise-grade broker for event-driven architecture. It allow asynchronous communication between SAP and non-SAP. 
Open Connectors
A Central Hub to access configurable connectors for over 170 non-SAP applications through harmonised APIs, enabling simplification and acceleration of integrations. 
Integration Advisor & Trading Partner ManagementIAE & TPMIAE & TPM accelerate the development of business-oriented interfaces and mappings, generate runtime artefacts quickly, and significantly reduce efforts. Combined with AI-assisted tool for mapping and defining message interfaces, it provides industry-specific content based on standards like EDI, cXML, and assists in accelerated B2B/EDI mapping activity. A Central cockpit provides the ability centrally manage trading partner relationships.
Integration Assessment
Integration Assessment capability is a methodology and toolset for deciding when to use different integration techniques and patterns and provides guidance on integration strategy and helps standardize integration patterns across projects.
Migration Assessment
Migration Assessment assists the transition from legacy SAP Process Orchestration (SAP PO) environments to Integration Suite.
Graph
Graph provides the ability centralise and manage APIs to provide a unified Enterprise API exposing data from multiple SAP sources

Application Security

User Access

User Access to Integration Suite is via Web, and limited to technical user (developers, system administrators, support teams etc). 

Authentication

  •  User Authentication to Cloud Integration is via Single Sign-on (SSO) using Syensqo Entra ID federated to IdP. Username and Password logon are not permitted.
  • System Authentication options include
    • OAuth 2.0 - access tokens issued via XSUAA
    • Basic Authentication
  • Cloud Connector - for outbound traffic from Cloud Integration to On-Premise system - provides a TLS connection and authenticates via Principal Propagation

Authentication Flow

  1. User accesses Cloud Integration tenant URL

  2. The request gets redirected to SAP IdP configured in SAP BTP subaccount for Cloud Integration
  3. User is re-directed to Corporate Identity Provider (IdP) logon page - Microsoft 

  4. User authenticates to Microsoft using Entra ID, if not already authenticated. 

  5. IdP validates and issues SAML 2.0 assertion  back to BTP

  6. SAP BTP maps the Role Collections assigned to the User

  7. User accesses Cloud Integration

Authorisation

Standard Roles and Role Collections are assigned for User Access to Cloud Integration Components. Roles are assigned via SAP BTP Cockpit

SystemAdministratorDeveloperGeneral Access
Cloud Integration PI_Administrator PI_Integration_DeveloperPI_Read_Only, PI_Business_Expert
API ManagementAPIPortal.Administrator, APIManagement.SelfService.Administrator, AuthGroup.SelfService.Admin, AuthGroup.API.Admin

APIPortal.Configurator, APIPortal.Developer, APIPortal.Tester, APIPortal.Service.CatalogIntegration

APIPortal.Guest


Communication Security

For System-to-system communication, all data transfers are encrypted via a suitable mechanism - for example:

  • HTTP Adapter which uses TLS 1.2 as the standard ( HTTPS )
  • IDoc Adapter, which also uses TLS 1.2 as the standard ( HTTPS )
  • SFTP Adapter which uses SSH-2

Data Security

SAP data centers are certified to comply with global security standards, such as ISO/IEC 27001 and SOC 2. SAP implements stringent security measures including encryption, 24/7 monitoring, and regular audits.

Other Controls

System Availability SLA is 99.7% (documented in  SAP Trust Center -  Service Level Agreement for Cloud Services ).


System Landscape

Landscape IdURLCompositeAdditional details
Development Environmenthttps://syw-itg-dev-eu20.authentication.eu20.hana.ondemand.comStand AloneRest of World only (EU)

Project Test Environment

TBATest CompositeChina, USA, Rest of World only (EU)
Quality EnvironmentTBATest CompositeChina, USA, Rest of World only (EU)
Production EnvironmentTBAStand AloneChina, USA, Rest of World only (EU)

Operation Architecture

Change and Configuration Management

Transport Management

Landscape Setup - initial setup for transport management

Configure LandscapeDefine your system landscapes (e.g., Development, QA, Production) within Figaf's Configuration -> Landscapes page. Specify details like platform, automatic transport lookup, and landscape items.
Synchronize SystemsSynchronize your source system (e.g., your development environment) with Figaf to capture the current state of your integration objects. Create a Development Ticket Generate Ticket - Navigate to DevOps -> Tickets and create a new development ticket, associating it with the relevant landscape. This ticket will track your changes. Attach and Track Objects Attach Tracked Objects - Within the ticket, go to the "Tracked Objects" tab. Attach the specific transport(s) or integration objects (e.g., iFlows, mappings) that contain the code you want to transport.

Landscape Setup - initial setup for transport management

Configure LandscapeDefine your system landscapes (e.g., Development, QA, Production) within Figaf's Configuration -> Landscapes page. Specify details like platform, automatic transport lookup, and landscape items.
Synchronize SystemsSynchronize your source system (e.g., your development environment) with Figaf to capture the current state of your integration objects. Create a Development Ticket Generate Ticket - Navigate to DevOps -> Tickets and create a new development ticket, associating it with the relevant landscape. This ticket will track your changes. Attach and Track Objects Attach Tracked Objects - Within the ticket, go to the "Tracked Objects" tab. Attach the specific transport(s) or integration objects (e.g., iFlows, mappings) that contain the code you want to transport.


Create Ticket and Attach Objects

Generate TicketNavigate to DevOps -> Tickets and create a new development ticket, associating it with the relevant landscape. This ticket will track your changes.
Attach Tracked ObjectsWithin the ticket, go to the "Tracked Objects" tab. Attach the specific transport(s) or integration objects (e.g., iFlows, mappings) that contain the code you want to transport.
Include DependenciesUse the "Attach all dependent objects" feature to ensure all necessary related objects are included in the transport.

End to End Transport Management 

Generate TicketNavigate to DevOps -> Tickets and create a new development ticket, associating it with the relevant landscape. This ticket will track your changes.
Attach Tracked ObjectsWithin the ticket, go to the "Tracked Objects" tab. Attach the specific transport(s) or integration objects (e.g., iFlows, mappings) that contain the code you want to transport.
Include DependenciesUse the "Attach all dependent objects" feature to ensure all necessary related objects are included in the transport.
Start TransportClick the "Start transport" button. Figaf will then prepare the transport package for deployment.
Synchronize Target SystemSynchronize your target system (e.g., your QA or production environment) with Figaf
Automated Import CheckFigaf automatically checks the import status of the transports after synchronization. The transport status will update to "IMPORTED" once successfully processed
Resolve TicketOnce the transport is complete and verified, you can resolve the development ticket in Figaf.



Transport - Create, Import and ValidateStart TransportClick the "Start transport" button. Figaf will then prepare the transport package for deployment.Synchronize Target SystemSynchronize your target system (e.g., your QA or production environment) with FigafAutomated Import CheckFigaf automatically checks the import status of the transports after synchronization. The transport status will update to "IMPORTED" once successfully processed



Resolve TicketResolve TicketOnce the transport is complete and verified, you can resolve the development ticket in Figaf.



Release Management

SAP Release Management 

Provides information on patch releases for hotfixes, bugfixes, and code enhancements. Patches for SAP Cloud Integration and Integration Advisor Patch Release information covers the most recent changes made to the latest version of the software.

Monitoring

Monitoring available in SAP Cloud Integration (CI)

  1. Message Monitoring - This core feature of SAP Cloud Platform Integration (SCPI), used to track, analyse, and troubleshoot the flow of integration messages between systems. It provides visibility into message processing, status, and potential errors, ensuring smooth operation of integration scenarios. Note - payloads are not captured by default, these may only be captured through explicit tracing with sufficient privilege in the system.
  2. Integration Content - Deployed object status with associated error on failure.
  3. Security Content - List displays of existing credentials (obscured passwords), certificates with expiry and custom user roles. Additional tooling is available for connectivity testing etc.
  4. Datastore Monitoring - List display of local storage (global variables) for use by integration developers (correlations/aggregators).

Additional capability offered by FIGAF tooling - TBA

Monitoring available in API Management

Monitoring in SAP API Management provides transparency into how APIs are being consumed, their performance, and any potential errors. It allows administrators, developers, and business users to analyse API traffic, detect issues, and ensure APIs are meeting business and technical expectations.

API Analytics and Monitoring

Trace and Debug


Monitoring in Advanced Event Mesh 

TBA


Application Monitoring

System Monitoring

SAP System Monitoring - CALM and other common components

Sizing

SAP monitors system load and utilization, and proactively scales up capacity during release deployment.

High Availability


Disaster Recovery

SAP data centers are designed with redundancy and disaster recovery plans to help ensure business continuity. In the event of an outage, data and services are automatically rerouted to other operational centers.

Backup/Restore

SAP performs full backups with the following schedule to meet SAP's recovery point objective.

TierFrequencyRentention
T1Hourly8 Days
T2Daily35 Days
T3Every Sunday120 Days

Maintenance Plan

Weekly Maintenance Windows for SAP Cloud Services – Standard Windows SAP weekly standard maintenance windows are scheduled as listed below for the Cloud Services in this section: Start Time in UTC per region MENA FRI 7 pm UTC APJ SAT 3 pm UTC Europe: SAT 10 pm UTC Americas SUN 4 am UTC The above-mentioned maintenance windows define the maximum scheduled downtime from which certain cloud services consume only partially

SAP Cloud Platform API Management SAP Cloud Platform Integration 2 Hours

Major Maintenance

Up to 4 times per year: UTC Europe: FRI 10 pm – SAT 2 am UTC Americas: SAT 4 am – SAT 8 am UTC


Service Introduction

Application Category

Support Team

Skill required

SAP Cloud Integration Developers, Architects

Checklist


Exceptions


See also


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Change log

Version Published Changed By Comment
CURRENT (v. 50) Mar 05, 2026 11:01 WENNINGER-ext, Sascha
v. 107 Nov 07, 2025 03:57 WENNINGER-ext, Sascha
v. 106 Nov 06, 2025 07:38 WENNINGER-ext, Sascha
v. 105 Oct 29, 2025 10:51 WENNINGER-ext, Sascha
v. 104 Oct 29, 2025 10:28 WENNINGER-ext, Sascha
v. 103 Oct 29, 2025 10:08 WENNINGER-ext, Sascha
v. 102 Oct 21, 2025 10:08 MCARTHUR-ext, Richard
v. 101 Oct 21, 2025 03:40 MCARTHUR-ext, Richard
v. 100 Oct 16, 2025 06:02 KUMAR-ext, Rajesh
v. 99 Oct 10, 2025 10:25 EPASINGHE-ext, Kapila

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