Quotes are an extremely important part of the sales cycle. Not only are quotes the blueprint for the contract, but they are often the first impression we leave on our customer.

Quotes give us an opportunity to make a strong brand impression, and demonstrate our commitment to the customer. Quotes can move our deals forward by:

• Making a positive first impression (accurate and professional document within their time frame)!
• Giving you the first mover advantage (whoever delivers the quote first often gains the advantage in the negotiation process)
• Setting the starting point for negotiation
• Getting the customer to commit

Note: there is no link with SAP; the CSR will have to manually create an order in SAP.