Objective target 

Our goal is to streamline knowledge creation, organization, and sharing across teams, fostering better collaboration, minimizing redundancies, and boosting overall efficiency.

Scope focus 

Covers all knowledge-related processes, including capturing, validating, storing, and disseminating knowledge for operational, strategic use and tools. It involves all IT services and integrates end-users, internal IT teams and IT service providers

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Main activities checklist 

 

Main roles  roles 

Useful contacts contacts 

open mailbox with raised flag Knowledge Process Leader : To be completed by the new team

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