Owner

CRM Team

D&PS Expert

EMEA: Stéphane Bourgeaud-lignot
NAM/LAM: Karina Tsuji
APAC: Lilian Cheong


General Description

The Customer Specific Requirements are a long-term modification on the product asked by the customer. After an assessment and a validation process, the Customer Specific Requirement is Active (no close status). Once the customer doesn't want the given customisation to be made anymore, the Customer Specific Requirement is Desactivated.
Today, only Aroma Performance and Novecare use this process into SalesForce.
This section is divided into 3 parts:


Sources

 

CRM Salesforce
CRM Salesforce

Specific Dimensions

See relevant section for Specific Dimensions.

Authorization & Rights

Authorization & Rights
All the accesses must be validated by:
GBU CRM Champions
or
GBU Quality Manager
Click here for the Access form to get access to Analytics.
Access Rights and Dashboard Entry Points - Click here for descriptions.

 

 

 

 

 

 

 

 

 

 

 

Not able to find the solution? Contact SBS Support.

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