Prerequisites:
Check if the page title or URL of the article is shared, if not get from the user
Follow the below steps for providing access in Confluence.
Step 1 : Go to the particular page for which user needs access.
Step 2 : Then click on " Space Tools " which is present at the left bottom side of the particular page
Step 3 : After that click on " Permissions" from the space tool menu
Step 4 : After clicking permission you will be able to see the Groups associated with the space and Validator's(Space owners) name for the particular space.
Step 5 : Get approval from any of the space owners for the space user requested access.
Note: If requester is one of the admin of the space, then we can skip validation process and give access directly.
Step 6 : Once it is validated go to the the confluence home page (https://wiki.solvay.com/)
Step 7 : Click on the setting menu which is present at the right side.
Step 8 : Then click on "User Management" from the settings menu
Step 9 : After that search with user ID, Name, or email id of the user in Find user tab.
Step 10 : Then click on search
Step 11 : After clicking on search you can able to see the user details
Step 12 : Double click on the particular user name
Step 13 : For adding user in the particular group click on " Edit Groups "
Step 14 : It will display a set of Groups which is available in Confluence
Step 15 : Select the group from the space and give access as per user's request(Contributor/Approver/Validator)
Example:
Step 16 : After selecting the groups, Click on the "Save button" which is present at the bottom for saving all the changes.
Step 17 : Once it is done, User will get the required access.
The same has to be informed to the user through Helix ticket.