3.4/ Number of Problem Solving Studies (PSS) and impact

1/ Definition

% Respect of due date The indicator measures the amount of work order issued from maintenance plan delayed. The differents levels of delay are :

delay < 1 month; 1 month < delay < 3 months; delay > 3 months.

2/ Objective / Target

It calculates the delay for the portfolio of work orders issued from a maintenance plan and display by duration of delay.

3/ Formula

Number of work orders issued from maintenance plan delayed : ∑ Due date on the notification, or planned date on the call if WO isn't linked to a notification < snapshot extraction date

rate of delay :

- on time: ∑ work orders on time/ ∑ total number of WO
- delay<1 month: ∑ work orders delayed<1 month/ ∑ total number of WO
- 1<delay<3 month: ∑ work orders 1<delayed<3 month/ ∑ total number of WO
- delay>3 months: ∑ work orders delayed>3 months/ ∑ total number of WO

4/ Frequency

Weekly

5/ SAP extraction and detailed calculation

Extraction is based on the calls from the maintenance plans from SAP, the indicator takes the work orders which are not yet executed.
Due date is defined as the required end date on the notification, or as the planned date on the call if the work order isn't linked to a notification

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