Week December 21 - R10.09 release notes

Bug

• [CCCME-1928] - SLA and Lead Time management for Samples
• [CCCME-1975] - TS Error for sending Visit Report internally
• [CCCME-1984] - Sample 00078410 kept up with Status = 'Approval Pending' even after approval
• [CCCME-1993] - users can not access to Novecare supply chain dashboard
• [CCCME-2016] - QUOTES NOT RECEIVED BY THE CUSTOMERS
• [CCCME-2026] - Impossible to create sample for non buying customer
• [CCCME-2031] - Rename Qlikview values in User object
• [CCCME-2150] - TS user roll out - wrong regions

Sub-task

• [CCCME-2148] - Create new queues for assignment rules

Story

• [CCCME-1783] - CSR approval rules - Aroma Performance
• [CCCME-1936] - New account partner type for TS
• [CCCME-1939] - Customer Request - Criteria and Queue to be updated - Novecare EMEA
• [CCCME-1967] - Status waiting for more information missing and needed
• [CCCME-2018] - Lead new assignment rules for Novecare
• [CCCME-2038] - Rename Qlikview values in Global Picklist
• [CCCME-2084] - Review Case Trigger to avoid unnecessary queries
• [CCCME-2115] - Lead Management dashboard
• [CCCME-2197] - Sample request approval process to add users