Week January 18 - R10.11 release notes

Bug

• [CCCME-1469] - Customer Request - Modification rights to change the ownership
• [CCCME-1918] - Customer Request - Issues with Novecare Assignment Rules
• [CCCME-1953] - Pre-filled fields when creating New records from "service" tab related lists
• [CCCME-2006] - Region in lead
• [CCCME-2065] - Service tab in Accounts is missing the Closed Complaints (record type)
• [CCCME-2144] - Product and GBU not found in Customer request & Cust specific requirement
• [CCCME-2243] - ValidateCaseTeam Null Pointer Exception

Task

• [CCCME-2211] - Missing rule to assign Account manager as case owner at Investigation Under Review step

Sub-task

• [CCCME-1493] - Security Impact

Story

• [CCCME-977] - Aroma: New rules for Customer request
• [CCCME-1498] - New BFR structure Aroma 2018 - 2019
• [CCCME-1927] - Changes for Activation of Qualtrics Surveys for Complaint process
• [CCCME-1945] - New BFC structure Silica 2018 - 2019
• [CCCME-1994] - Lead deduplication
• [CCCME-2027] - New BFR structure Aroma 2018 - 2019 : For security
• [CCCME-2032] - New BFC structure Silica 2018 - 2019 -> For Security
• [CCCME-2153] - Process on Waiting for more Information status
• [CCCME-2157] - New BFC structure Aroma 2018 - 2019 -> For Data
• [CCCME-2218] - Technology Solutions Product Offer Book to "my applications"
• [CCCME-2224] - Ownership of Customer request for GBU SILICA should be assigned to "Originator" when status is Completed