Tools training materials
Which tools for Novecare sales teams?
- Salesforce.com CRM
- CRM Analytics
- Use cases
- Full training materials - Orderbook / Sales Performance /Overdues / Opportunities
- QlikView dashboards navigation tips
Process & Procedures
- Opportunity Pipeline Management (OPM) process
- Distribution Ways of Working
- Commercial data mapping & cleaning - WIP
- Complaint Management (GOQ-101 Quality procedure)
Useful links
- Price Advisor and CRM Analytics access restrictions (ELT approved)
- "Novecare CRM Good Practices" SFDC Chatter Group
- Novecare Freight Calculator (developed by Purchasing Excellence)
