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The SMART Complaints dashboard end user documentation can be found in 2 places :

  • In the dashboard itself : Check the "Introduction" tab.

  • In the google drive folder :

https://drive.google.com/a/solvay.com/folderview?id=0B-X8cIIz-jyleVEzSjVUVEdjVGM&usp=sharing

The best way to get IT support is to use the new Service One Platform.