Dear …Nnnnnnnn…,
your user id …XXXXXX… is now is unlocked in …XXX… system and your password reset.
In compliance with the IS security policy and Access Management good practices, I am sharing your reinitialized password in this separate/private email:
*****
…Xxxxxxxx1234...
*****
You will have to login within 7 days, otherwise it will be locked again.
After that, as standard IS security process requires, the general rule implies that after a long inactivity period (over 90 days) any user id will be locked.
Please test your access and let me know the outcome inside the ticket.
Kind regards