There are mainly:
- Internal Users (Company employees)
- Challenge Manager (who administer challenge)
- Idea manager (facilitate the ideas)
- Local admin (manage the idea box and tenant site)
- Support Admin (for Level 2 support team )
- Super Admin (for Level 3 support team of Got it!)
Refer to Access rights of each role for further details.
The best way to get IT support is to use the new
Service One Platform.