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Supply Chain Excellence

Jose-Pablo Leyva

D&PS Expert

Miriam Luttrin


General Description

This page is dedicated to the list of target users to the right, and gives an overview on a the activities on GBUs Commercial domaine. You may find highligts on both Customer & Customer Service KPIs. The page focuses on Current Month and is compared to prevous month.

The selection of KPIs are not exhaustive to what exists in the dashboard but are the ones found most interesting to the target users of this persona.

These figures give an overview globally on a GBU level at first glimse and we invite target users to select either Corporate Group, Ship Destination or Product.

If more details are needed for a specific KPI, you may click on the corresponding Highlights box.


List of KPIs
Accidents
CO2 Emissions
OTIF Customer - Requested
OTIF Customer - First Confirmed
Number of Orders
Number of Order Lines
Order Entry < 48 hrs (WP1 only)
E-Ordering
E-Invoicing (WP1 only)
Invoices - Right 1st Time (WP1 only)
Forecast Accuracy


Target Users

  • Customer Service Manager
  • Front Office Team Leader
  • Sales Manager

Authorization & Rights

All the accesses must be validated by:

Supply Chain Excellence

Click here for the Access form to get access to the Global Supply Chain Dashboard.

Not able to find the solution? Contact SBS Support.

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