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Overview 

Qlikview is a Business Intelligence or Analytics tool which allows to retrieve data from multiple databases and display them in a structure and visual way. A new Qlikview version is available at Solvay via the CRM interface or separately. It retrieves orderbook, sales performenace, overdue & DSO, complaints & opportunities data from CRM/salesforce, SAP, etc.

To know more about Qlikview...

You can find below a summary of the Qlikview tool. For more detailed information, please consult the SBS Decision & Piloting Solutions Team Google Sites for:

In addition, the User Guide for the Complaints Dashboard in Qlikview is available via this page.

 

 

Concerned profiles:

     ALL (with access to Qlikview)

Table of content

 

Step By Step

CRM ANALYTICS Dashboard

Analytics Dashboard: Data Flow

Technical scope

•Technical solution used : Qlikview
•Sources : Both legacies ERP, BW, Business Objects, SFDC, Flat files...

GBR Tables used in Analytics Dashboard

Today available to GBUs for their own mapping

 

Corporate Mapping : Corporate group (Sold to / Payer; Ship to); Distributors 

List of manual files per GBUs in Qlikview

CRM Analytics - Support

•Sales Rep (Peroxides, Special Chem.)
•GBU Product Family (Peroxides, Special Chem.)
•Micro Region (Peroxides)
•Monterrey Sales Data (Special Chem.)
•Document Supports
•Getting Started With QlikView
•KPIs Definitions
•Questions? Click & Post on Google+!
We will get back to you within next 48 hours
•http://qlikview.solvay.com/index.htm
•Training Requests : contact your regional D&PS Representatives
•Miriam Luttrin; Europe
•Lilian Cheong; Asia Pacific
•Kyle Amlung; North America
Karina Tsuji; South America

Opportunities

 

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Need help?

To request any support or if you have identified a bug or incident , please create a Freshdesk ticket using Solvia platform : https://solvia.solvay.com/

you can copy users with email address , default priority is Low , then Submit . We advise you to put keywords in subject to ease dispatching to correct Agent : CRM - Complaint for example

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