DRAFT PAGE
Objective and Scope | Table of Contents |
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Reference Documents |
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Key Roles and Responsibilities |
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- SBS Support Maintenance → SBS CRM L3 : Anne Gilles (WW) / Ines Somatri (EU) / Nina Song (CN) / Dharmika Paladugu (US)
- SBS Evolutive Maintenance → SBS CRM functional analyst - Françoise Coussy
Key Principles |
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To be completed:
- To be completed
Overall Process Description |
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Version Control | ||
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| Version | Date | Description |
| 00 | 28/11/2019 | Draft version |
The best way to get IT support is to use the new
Service One Platform.