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01. Account & Contact Management

 

From Prospect to Sales

Added Value 

Manage Accounts and Contacts will help you by:

  • Giving you a 360° view on your customer
  • Sharing visibility on history of interactions with contacts
  • Allowing you to collaborate within your GBU and the others
  • Being the single system to create and update customer related data
  • All this in one single system

Table of Contents

What you need to know to start...

  • Accounts are Solvay’s customers, partners and distributors
  • Each account stores information such as a name, address, phone numbers and customer attributes ( ).
  • For each account, you can link information such as opportunities, activities, cases, visit reports, notes and attachments

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