Introduction
The platform is designed to share commercial processes with customers (Solvay's externals). This implies data and documents sharing. Those ones are already existing in Solvay's IS, whether they are stored in Salesforce or Documentum referentials.
Therefore, few data are specifically managed in and for MSP.
Nevertheless, some MSP specific data are required :
- A distributor can't be authorized to order samples from all the Solvay's catalog, or to download documents on every product. Indeed, Solvay and distributors are tied by a contract listing a limited number of product open for sale.
- This business reality constraints MSP to apply a filter on a certain number of products
- This filter applies to a corporate group
- This is the Authorized Product List described below
- To automate sample request process, the manufacturing plant must be calculated. The process is described in Sample request Section, but sample center matrix tables are needed :
Plant to Order
Country to SCM
Plant to SCM
- SCM to Product
Authorized Product List (Distributers)
(SLV9_Customer_Product_Association__c)
| Pre-requisite | The mapping has to be setup whenever a NEW roll-out of a DISTRIBUTOR, based on the Corporate Group As a pilot for Azelis, the data has been extracted from SAP for the last 2 years sample ordering in the SAP. | |
| Purpose |
| |
| Common Name | CRM Technical Fields Name | Example values |
|---|---|---|
CRM Account Corporate Group ID | SLV9_Account_Name__c | 00124000014bozuAAA |
| CRM Account Corporate Group Name | SLV10_Account_Corporate_Group__c | AZELIS |
| CRM GBU | SLV10_GBU__c | Novecare |
| Name (what is displayed in the dropdown list) | Name | ALKAMULS A |
| Product Code | SLV9_Product_Code__c | 90001914 |
| Product Name | SLV9_Product_Label__c | ALKAMULS A |
| Active | SLV26_CPA_IsCPAActive__c | True |
Plant to Order
(SLV_Utility__c_plantToOrder)
| Pre-requisite | ||
| Purpose |
| |
| Common Name | CRM Technical Fields Name | Example values |
|---|---|---|
Plant Code | SLV9_Plant_Code_SAP__c | 7512 |
| Plant Name | SLV9_Plant_Name_SAP__c | ZFR3 Clamecy |
| Ordering system (either SFDC or SAP) | SLV9_Ordering_System__c | SAP |
| Record type | RecordTypeId | 0125E0000003Xg0QAE |
| Type | SLV_Type__c | PlantToOrder |
Country to SCM
(SLV_Utility__c_countryToSCM)
| Pre-requisite | ||
| Purpose |
| |
| Common Name | CRM Technical Fields Name | Example values |
|---|---|---|
Region | SLV9_Region__c | EMEA |
| Country | SLV9_Country__c | Germany |
| Sample Center | SLV9_Sample_Center__c | Clamecy |
| Back end system | SLV9_Back_end_System__c | |
| Record Type | RecordTypeId | 0125E0000003Xg0QAE |
| Type | SLV_Type__c | CountryToSCM |
| Sample Center Code | SLV9_Sample_Center_Code__c | 7512 |
Plant to SCM
(SLV_Utility__c_plantToSCM)
| Pre-requisite | ||
| Purpose |
| |
| Common Name | CRM Technical Fields Name | Example values |
|---|---|---|
SAP Plant Code | SLV9_Plant_Code_SAP__c | 7512 |
| SAP Plant Name | SLV9_Plant_Name_SAP__c | ZFR3 Clamecy |
| Simplified Plant Name | SLV9_Plant_Name_Simplified__c | Clamecy (EU) |
| Region | SLV9_Region_ShortName__c | EU |
| Country | SLV9_Country__c | France |
| Sample Center | SLV9_Sample_Center__c | Clamecy |
| Record Type | RecordTypeId | 0125E0000003Xg0QAE |
| Type | SLV_Type__c | PlantToSCM |
| Sample Center Code | SLV9_Sample_Center_Code__c | 7512 |
SCM to Product
(SLV_Utility__c_SCMToProduct)
| Pre-requisite | ||
| Purpose |
| |
| Common Name | CRM Technical Fields Name | Example values |
|---|---|---|
Sample Center | SLV9_Sample_Center__c | Clamecy |
| Material Code | SLV9_Material_Code__c | 81828 |
| Material Name | Name | ABEX 18S ECHANTILLON |
| Record Type | RecordTypeId | 0125E0000003Xg0QAE |
| Type | SLV_Type__c | SCMToProduct |
| Sample Center Code | SLV9_Sample_Center_Code__c | 7512 |
Access to Documents (Customers)
The access to documents by the Customer (MSP Digital Assistant Profile) is controlled via the 'Markets' field in the Contact.
The Product have also a 'Markets' field, if the Market is available in the product and also available for the user in his/her contact the user will be able to search related documents (Except Regulatory Data Sheets).
| Pre-requisite | The mapping has to be setup whenever a NEW Product needs to be roll-out for a Market These were the products updated: | |
| Purpose |
| |
| Common Name | CRM Technical Fields Name | Example values |
|---|---|---|
| MSP Product Finder | ||
Markets | SLV32_Markets__c | Metal Treatment, Lubricants, Homecare, Personal Care |
| INCI | SLV32_INCI__c | COCO-BETAINE |
| RCI | SLV32_RCI__c | 86.00% |
| ISO 16128-2 | SLV32_ISO_16128_2__c | 0.95 |
| MSP Metal Treatment | ||
| Metal | SLV32_Metal__c | Steel |
| Process Step | SLV32_Process_Step__c | Alkaline cleaning dip |
| Challenge | SLV32_Challenge__c | Foam control |
| Features | SLV32_Features_Metal_Treatment_text__c | Low labeling |
| Benefits | SLV32_Benefits_Metal_Treatment_text__c | Multi-metal cleaning |
| Regional Availability | SLV32_Regional_Availability_MetalT__c | EMEA |
| Market | SLV32_Market__c | Automotive |
| Additive Function | SLV32_Additive_Function_MetalTreatment__c | Emulsification |
| Description | SLV32_Description_MetalTreatment__c | Versatile, multi-benefit low foam degreaser from natural sources, replace NPE/APE, low foaming. |
| Description for Customer | SLV32_Description_for_Customer_MetalT__c | Versatile, multi-benefit low foam degreaser from natural sources designed to replace NPE/APE in the most demanding applications, especially low foaming. ; Shows good solubility in acidic conditions and can reach good solubility in alkaline conditions with Rhodafac® H66 / H66 E. |
| Product Properties | SLV32_Product_Properties_MetalT_text__c | "Cloud point (1% aq. sol.) : 36-42°C; Surface Tension @ 45 ms = 59 mN/m; Surface Tension @ >60s = 39 mN/m" |
| MSP Lubricants | ||
| Fluid utilization | SLV32_Fluid_utilization__c | Driveline oil; Industrial oil |
| Fluid type | SLV32_Fluid_type__c | Neat oil |
| Features | SLV32_Features_Lubricants_text__c | Liquid form |
| Benefits | SLV32_Benefits_Lubricants_text__c | Anti-oxidant |
| Regional Availability | SLV32_Regional_Availability_Lubricants__c | APAC |
| Additive Function | SLV32_Additive_Function_Lubricants__c | Anti-oxidant |
| Description | SLV32_Description_Lubricants__c | "Aminic anti-oxidant, suitable for lubricant applications. |
| Description for Customer | "Aminic anti-oxidant, suitable for lubricant applications. Benefits : Features : Uses : | |
| Product Properties | SLV32_Product_Properties_Lubricants_text__c | HLB = 9.2 |
| MSP Personal Care | ||
| Function | SLV32_Function_PersonalCare__c | Anti-static agent ; Conditioner |
| Features | SLV32_Features_PersonalCare__c | Easy to process |
| Green credentials | SLV32_Green_credentials_PersonalCare__c | Preservative free ; Vegan & Cruelty Free Trend |
| Chemical Category | SLV32_Chemical_Category_PersonalCar_text__c | Surfactants - Cationic |
| Form | SLV32_Form_PersonalCare_text__c | Liquid |
| Regional Availability | SLV32_Regional_Availability_PersonalCare__c | APAC ; EMEA ; NAM ; LAM |
| Benefits | SLV32_Benefits_PersonalCare__c | Sensory experience enhancement |
| Recommended use | SLV32_Recommended_use_PersonalCare__c | Shampoos |
| Description | SLV32_Description_PersonalCare__c | Natural Cationic conditioner based on hydrolyzed rice protein and coconut oil. Strengthen, moisturize, and condition damaged hair. Wet combability, superior dry combability, and detangling. COCODIMONIUM HYDROXYPROPYL HYDROLYZED RICE PROTEIN. |
| Description for Customer | SLV32_Description_for_Customer_PersonalC__c | A vegetable derived cationic conditioner based on hydrolyzed rice protein and coconut oil. MACKPROPLUS® RICE C is highly substantive which helps to strengthen, moisturize, and condition damaged hair. This product provides excellent wet combability, superior dry combability, and detangling as demonstrated in two different studies on Caucasian and Asian hair (via Dia-Stron measurements). MACKPROPLUS® RICE C is compatible with all surfactant classes and has been proven to not depress foam in anionic systems. ( inci : COCODIMONIUM HYDROXYPROPYL HYDROLYZED RICE PROTEIN ) |
| MSP Home Care | ||
| Function | SLV32_Function_HomeCare__c | Surfactant ; Detergent / Cleaning |
| Features | SLV32_Features_HomeCare__c | Stability across wide range of PH |
| Green credentials | SLV32_Green_credentials_HomeCare__c | High RCI <90 |
| Chemical Category | SLV32_Chemical_Category_HomeCare_text__c | Surfactants - Amphoteric |
| Form | SLV32_Form_HomeCare_text__c | Liquid |
| Regional Availability | SLV32_Regional_Availability_Homecare__c | APAC ; EMEA ; NAM ; LAM |
| Benefits | SLV32_Benefits_HomeCare__c | Booster Effect |
| Recommended use | SLV32_Recommended_use_HomeCare__c | Laundry detergent ; Hand Dishwash |
| Description | SLV32_Description_HomeCare__c | A primary surfactant providing foaming in shampoo, body wash, and bath products. It is also for alkali cleaners, mild dish wash, laundry liquids. No preservative. SODIUM ALKYL ETHOXY SULFATE |
| Description for Customer | SLV32_Description_for_Customer_HomeCare__c | A primary surfactant providing excellent foaming in shampoo, body wash, and bath products. It is also a workhorse surfactant for alkali cleaners, mild dish wash, laundry liquids. Rhodapex® ESB 30 HA1 does not contain a preservative. ( inci : SODIUM ALKYL ETHOXY SULFATE ) |
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