Syensqo IS - Customer Support

Page tree

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 17 Next »

 

Electronic signature is the possibility to sign electronically documents, without the need of printing, signing and scanning them. 

  • It allows to execute a contractual agreement between Solvay and employee or third party companies

  • In countries which accept electronically signed and executed documents as official instruments


Solvay has signed a SaaS Agreement with DocuSign on Advanced eSignature compliant with Europe (eIDAS Regulation) and with US (UETA and ESIGN)

Some figures

Electronic Signature helps Solvay to comply with Green IT objectives

 

Get started

If you need to send a document to signature, follow this guide...

If you need to sign a document that you have received, follow this guide...

FAQ

When you enter the name of the person who has to sign ...

In vehicula elementum neque. In hac habitasse platea dictumst. Nulla maximus in diam quis scelerisque. Mauris non purus eu nisi consectetur sodales.

Sed vulputate, arcu at mollis sollicitudin, justo leo lacinia turpis, in convallis nisl enim id orci.

The current list of countries where we can use electronic signature is: Belgium, France, Portugal, United States

This list can be extended if your case is evaluated positively to use electronic signature.

Lorem ipsum

Please address other questions you may have to david.diego@solvay.com

How-to

There is criteria that has to be followed in order to start using electronic signature in your deparment. All the updated info is in this presentation:

You have to follow this....

There is a team willing to help you with the usage of electronic signature. You can send an email to david.diego@solvay.com

Troubleshooting    

If you find problems using DocuSign please contact support via a new ticket in https://sbs-support.solvay.com indicating DocuSign in the Application name.

 

The best way to get IT support is to use the new Service One Platform.