Manage Users Leaving GBU

The purpose of this Section is to provide a step by step procedure to execute User Replacement Program.

• The replacement program is launched from the record of the user that will substitute the old user.

• The old user should already be inactive before launching the program.

• The daily replacement will occur at 1AM everyday.

• You cannot assign a replacement date in the past or for the current day, only for future days.

• Only System Administrators,System Admins (Lite), and GBU Data Stewards can initiate the replacement process.

1. Salesforce cases
2. direct notification (EMail, call)
3. Last Login Date
4. Removal from HR database

1. Open this report to track users last login date
2. Contact the manager to confirm the user can be deactivated
3. If Manager agrees, apply the Process "User deactivation"

1. Open this Excel file (Changes in HR database.xlsx) sheet that contains 2 tables named

• • This_Month
  • Last_month

1. Copy the data of column A
2. Paste data after the last entry of column E
3. Delete old table rows

1. Copy the data in column under the header "Email" [ file generated in User Maintenance process (Point 3.3) ]
2. Paste data in "This_Month table", after the last entry of column A
3. Delete old table rows

1. Filter User Status (column F) on value = "User Removed"
2. For these users, Apply the Process "User deactivation"