Syensqo IS - Customer Support

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Use the following dashboards to verify the content included as part of the following releases

  • Weekly/Minor Release - CORE & ICARE: Contains the release content for the upcoming weekly release which is going through INT, UAT and PROD, both for CORE and ICARE (in different sections)
    • It filters by
      • Component in Icare, iCare, iCARe, "iCare - Contracts", "iCARe CRM", "CORE - Campaigns", "CORE - Contracts", "Core CRM", "CORE - Quotes"
      • FixVersion is the fixversion for the weekly release in question
      • Status is not closed or done
  • Monthly Release - CORE: Contains the Upcoming release content for CORE which going through INT, UAT and PROD at the moment, and also the release which is currently in build (at the bottom).
    • Component in "CORE - Campaigns", "CORE - Contracts", "Core CRM", "CORE - Quotes"
    • FixVersion is the fixversion for the monthly release in question
    • Status is not closed or done
  • Monthly Release - ICARE: Contains the Upcoming release content for ICARE which going through INT, UAT and PROD at the moment, and also the release which is currently in build (at the bottom).
    • Component in Icare, iCare, iCARe, "iCare - Contracts", "iCARe CRM"
    • FixVersion is the fixversion for the monthly release in question
    • Status is not closed or done
  • Ongoing Bugfixes / Hotfixes: Contains the bugfixes/hotfixes that are targeted to be deployed into INT/UAT and PROD in the next days.
    • Component in Icare, iCare, iCARe, "iCare - Contracts", "iCARe CRM", "CORE - Campaigns", "CORE - Contracts", "Core CRM", "CORE - Quotes"
    • FixVersion contains bugfix/* (see Bugfix fixversion process in Bugfix Weekly Activities Planning)
    • Type of the ticket is bug
    • Status is not closed, done or released
  • Done Bugfixes / Hotfixes: Contains the bugfixes/hotfixes that are already deployed, ordered by Created Date DESC
    • Component in Icare, iCare, iCARe, "iCare - Contracts", "iCARe CRM", "CORE - Campaigns", "CORE - Contracts", "Core CRM", "CORE - Quotes"
    • FixVersion contains bugfix/* (see Bugfix fixversion process in Bugfix Weekly Activities Planning)
    • Type of the ticket is bug
    • Status is closed, done or released

Important Considerations

  • If you don't see a ticket in the respective dashboard, ensure the ticket matches the criteria defined for each dashboard.
  • Upon new releases, dashboards are updated by RM.
  • Contact RM if you cannot see the content of a dashboard, access will be provided.

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