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Overview


Dear Convergence users,

On 2018 Convergence has continued to evolve fast. The most noticeable part for you being the switch to the Lightning interface on past September. Since then, we have continued to work and make the application more user-friendly, brought new features to ease your daily work and enhance data quality.

We will keep the pace on 2019 with new topics such as Evaluation Campaigns brought into Convergence or allow you to work with Convergence straight from your Solvay mailbox. These are few among other great features to come. Stay tuned !

For a more detailed scope of what has been brought, you will find attached to this note a spreadsheet collecting all the features implemented.

 


 

Table of content

Main features

 

  • Contract Workspaces

    • Columns of the attachment columns are now sortable
    • Internal Customers who you have shared a Contract Workspace with can now post on the Chatter
    • Contract Sharing : it is now possible to share a  Contract Workspace with Solvay’s internal stakeholders which are not Convergence users and if the contract does not belong to the Energy or Raw Materials Domains

  • Internal Visits

    • You now have the possibility to record Guests who are Solvay colleagues but not Convergence users and share easily the outcome of your meeting through email templates
    • It is now possible to clone an Internal Visit
    • Recording Guests has been simplified so you do not have to do it twice anymore to synchronize attendees’ Google calendars
    • You can now easily create a Value Creation Action from an Internal Visit and it will be automatically be related to it

  • Strategies

    • You can now assign GEO, ORG & GPS properties to better qualify your Strategies
    • The Attachment Console has been implemented on Strategies for better consistency of the application
    • The field “Associated Domain” is now displayed for better readability of the information
    • You can now create an Internal Visit straight from a Strategy and it will be automatically be related to it

  • User eXperience

    • You can now attach Google files from Drive to your Convergence records

  • Value Creation
    • Recording your Actions has been simplified, you don’t have to pick a program anymore and the available types of actions has been narrowed down
    • The field “Associated Manager” is now automatically populated so you have less information to record manually


All features

Download the spreadsheet for better reading 

 

 

SBS Release Notes

 

 

 

 

Need help

How to ask for assistance?

Dear SalesForce Convergence user,

For any question or issue regarding Convergence, please :


For account creation, please refer to here.

Thank you very much,

Convergence Team.

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