Role: Local Admin (only to its own tenant), support admin 


ProcedureScreenshot
1.Go to Administer > User Control
2. Click on "Add User"
3. Fill in the account information, the user need to change password upon first time login
4. Select Roles as "Do not block"

Note

All other roles should NOT be granted

5. Check the "checkbox" of Notify user of new account. Password and instruction will be sent to the user via email.
6. Fill in the Personal Information
7. Fill in the SITE- ENTITY GROUP which is the name of tenant site. This determine which tenant site that this external user access to (e.g. Entreprises Extérieures Tavaux)
8. Select "User Type" as External (This is important setting that restrict the external user stay within the assigned tenant site)
9. Select the "External Company"
10. Click on "Create new account"