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Whom to contact in Finance Data & Reporting ?

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MASTER DATA 


REPORTING 

  

Day to Day Creation of Master Data

e.g. Creation / update of cost centers / GL accounts / Profit centers / hierarchies


Submit your request in PRS_50

Request the creation / update of Master Data

Technical support on existing report

e.g. There is an error message when I open a BW workbook or I want to add a new caracteristic in an existing report 


Contact SBS support

https://solvay-support-assistant.appspot.com/



Support needed for GBU project 

e.g. I need support to implement a project at GBU / function level impacting master data (ex: new CBS structure, profit centers hierarchy)


Contact SU Management Accounting

Whom to contact in Finance Service Line?

Functional support on existing report

e.g. I need help to start working with an existing application and create my personal workbook or I need help to understand some caracteristics of an existing application


Contact SBS support

https://solvay-support-assistant.appspot.com/



Transversal projects

e.g. I  need new master data to support a  project impacting all  GBUs /  functions (ex: IFRS16,  Concur )


Contact Data & Reporting team 

Contact  Tânia Faria

Need Specific support

e.g. I would like the reporting platform to take over the maintenance of some reports used by the GBU or I have questions on a report that is maintained by the reporting platform


Contact the Reporting Platform

SBS.FinanceSL-Reporting_Platform@solvay.com



Yearly structure maintenance

e.g. I  need support in the frame of the  yearly maintenance of business structure


Contact Data & Reporting team 

 Contact  Tânia Faria


Create a new reporting application in a frame of a project

e.g. I need a new report that doesn’t exist in the existing catalog of applications or I would like a significative evolution of an existing application (new need, project having an impact on existing applications


Contact Data & Reporting team 

 Contact Fanny MAURICE



Other topics

e.g. Authorization topics


Contact SBS support

https://solvay-support-assistant.appspot.com/

Other topics

e.g. Authorization topics


Contact SBS support

 https://solvay-support-assistant.appspot.com/



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