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In the USA, Syensqo is pleased to provide affordable and flexible benefit options that support your and your family’s health, wealth and life.  Our Total Rewards program, Essential Elements, brings together programs designed to support you as you manage and improve your physical and financial well-being.  Below you will find a Benefits Summary where you can learn more about the Syensqo benefits available to you. 

Additional resources are available online at worklife.alight.com/syensqo or by calling the Syensqo Benefits Resource Center at 1-877-765-8291. Where to go for more benefits information.

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If you are new to Syensqo's Wiki space, you may need to link your Google Drive in order to see embedded documents.

Follow the instructions here. 

Vernon Union

7424 Syensqo USA Inc

SUS-US /VERNON, TX REGULAR US-Hourly Union



If you don't find the answer to your question, please contact the HR support here   



  • Where do I find the education assistance policy?

Answer: For the education assistance policy and approval form and reimbursement form, please check the Policies section for the United States

If you don't find the answer to your question, please contact the HR support here   



  • Thinking about Retiring? Check out the Solvay's Retirement Guide
  • Where are the Government Required Notices, Summary Plan Descriptions posted? USA Benefits and more in the Benefits section


IMPORTANT PHONE NUMBERS AND WEBSITES: 

877-765-8291 Solvay1 (all numbers below can be reached through this site via a call tree and you need to call this number for health and welfare)

Alight Health and Welfare
www.yourtotalrewards.com/solvay

Merrill Lynch 401k Benefits Online   800-228-4015
https://www.benefits.ml.com  

Solvay Pension   866-824-9347
https://ypr.aon.com/solvay

If you don't find the answer to your question, please contact the HR support here   



  • How do I get to the Employee Assistance Program?

Answer: Employee Assistance Program Information can be found here.

  • How do I access the Group Legal Plan?

Answer: This resource is only available if you enrolled in it during annual enrollment. To access the Group Legal Plan, please the check the website www.legalplans.com or call 800-821-6400.

  • For more information on the: Adoption Assistance Policy & the Adoption Claim Form; Syensqo Cares; the Disaster Relief Loan/Grant and the disaster temporary housing reimbursement form visit the United States of America - Employee Policies & Forms section.




If you don't find the answer to your question, please contact the HR support here   



  • How can I change my withhold exemption?

To change your withhold exemption, a new W-4 Form should be fulfilled and submitted to the Service Center by opening a ticket via Syra. You can download W4 form here.

  • Where do I find the gift card policy?

To learn more about receiving gift cards and other similar items, please read our policy here.

  • How to get my W2?

You should go https://ipay.adp.com/iPay/ to get your W2 forms. If you face any issue, please contact the ADP W-2 Reissue Line at 800-422-9410.

If you don't find the answer to your question, please contact the HR support here   


What payroll cycle does Syensqo use?

Currently we have multiple payroll cycles such as Weekly, Bi-weekly and Semi-Monthly, each with its own cut-off, processing, and pay dates which results in 102 payroll runs each year. We are currently planning to move all Semi-Monthly payroll employees to a Bi-Weekly cycle. For more information on this change and when it will take place, please click the appropriate question bellow.


Why are we doing this?

Currently we have multiple payroll cycles such as Weekly, Bi-weekly and Semi-Monthly, each with its own cut-off, processing, and pay dates which results in 102 payroll runs each year. By reducing the number of pay cycles we aim not only to harmonize payroll calendars, making it easier and simpler to keep track of, but also to gain efficiency by processing on Weekly/Bi-Weekly basis, that represents the reduction of 24 payroll runs each year. This will align our model with the US Market.


Why are we doing this now?

After the upcoming split into SYENSQO and SOLVAY companies, the US Payroll team will continue to provide their services to the two independent companies (and the split is still planned for this December). The split is the optimal time to no longer perpetuate complexities such as having multiple pay cycles for each of the future companies, so it was decided to investigate the opportunity to simplify in this area.


When will it take effect?

We expect to move everyone currently paid 24 (semi-monthly) times a year to a cycle of 26 (bi-weekly) times a year. This is planned to take effect in January 2024.


What are the advantages of a bi-weekly payroll?

From an Employee's perspective:
- Payments made every other week rather than twice a month;
- 26 Payments per year rather than 24;


From a Payroll perspective:
- The payroll process will have a reduction of 24 payroll runs each year, reduction of workload and time savings;
- Less Payroll calendars (Cut-off/Pay Dates) to keep track of;


US Market
- According to Bureau of Labor Statistics, bi-weekly (26 paychecks per year) is the most common pay frequency in the US, especially for large employers with 1000 or more employees


I'm currently being paid around the 15th and 31st of each month. When will I be paid under a Bi-Weekly payroll?

You will be paid every other Friday, 26 times a year. Most months will include two paychecks and 2 months will yield 3 paychecks based on the calendar.


How will this pay frequency transition affect my first paycheck in 2024?

The Semi Monthly pay calendar ends on December 31, 2023 and the 2024 Bi-Weekly pay calendar starts on December 25, 2023.
In order to align both pay calendars, you will receive your last semi-monthly pay through December 31st, payable on December 29th and your first bi-weekly pay through January 7th, which will reflect one week of pay (January 1st through January 7th), payable on January 12th.


Am I losing a paycheck?

No, this transition will not result in a reduction or change of salary. Your pay will be spread over 26 paychecks instead of 24 so you will be paid more often but each check's size will be smaller due to wages being paid more often.


Will my benefit deductions change?

There will be no changes to your benefit deductions due to this pay frequency change.
For 2024 ONLY: January 2024 is the transition period from Semi-monthly to Bi-weekly pay frequency. Therefore, you will not have any benefit deductions (with the exception of Savings Plan deferrals) for 2024 until the biweekly check dated January 26.
As a one-time exception, the missed January benefit deduction will be captured on the May 31, 2024 check. Thereafter, in the months where biweekly employees receive three checks, the third check of the month will not have benefit deductions, with the exception of the Savings Plan deferrals and/or Garnishment deductions (if applicable).


If I have a garnishment. How does this transition to Bi-Weekly pay affect the amount deducted from my payslip?

There are two main scenarios:
-The Levy/Creditor garnishment deductions are calculated as a percentage of your earnings: In that case a deduction under the same percentage as before will occur each pay period, up to the maximum deduction allowed.
- Child support garnishment is set up with a monthly deduction amount. Based on that the system calculates how much to deduct per paycheck.


How does this change in pay frequency affect my taxes?

You'll continue to be taxed according to your W-4 and state form and your tax bracket won't change. If you have questions about how this change will impact your taxes in the long term, please consult your personal tax advisor.


If I have additional questions, who should I contact? 

We encourage you to add your questions into this Question Form.
If your question has some level of confidentiality, we advise you to raise a request, global contact center will provide assistance and reach out for Payroll/HR support if needed.


Who will be affected by this change?

Any employee who is currently paid semi-monthly (24 times a year) is affected. Semi-monthly means you are currently paid on the 15th and last working day of each month. In the US this impacts all cadre employees, as well as some non-cadres located at various sites.


How will this pay frequency transition affect my first paycheck in 2024?

The Semi Monthly pay calendar ends on December 31, 2023.

2024 Bi-Weekly pay calendar starts on January 08, 2024.

In order to align both pay calendars, you will receive a one week pay. That corresponds from January 1st until 7th. This payout will occur on January 12th. There will be no benefit deductions


Tips to prepare

You may want to adjust any auto payments and transfers due to the pay frequency change, if applicable.

Consider adding the USA Payroll Calendar to your Google Agenda in order to capture the exact payment dates.


For more information on the changes that will be taking place, please watch the Pay Frequency Change video


Learn more about the process


To better understand the cash flow between the two different pay frequencies, please check this Salary Comparison Table.


If you have any additional question, please remember to submit them using the Question Form. All answered questions will be displayed below, with the appropriate answer.



If you don't find the answer to your question, please contact the HR support here 



  • I am trying to change my Bank account details in My HR Services but I am receiving an error message related with dates. What should I do?

Answer: When updating the additional Bank account details on My HR Services, the new record should have the 1st date of the new pay period. (Payroll Calendar). For semi-monthly payroll, the pay periods are always From 01(start) to 15th(end) and from 16(start) to the last day of the month. 

If you don't find the answer to your question, please contact the HR support here 



  • How do I get my employment verified?

Answer: Please send a request using this link.



If you don't find the answer to your question, please contact the HR support here 



  • How do I remove absences from my calendar?

Answer: If it is already an approved absence, you can ask your manager to delete it. However, employees are not able to delete approved records.

  • What is considered as Short Term Disability/Extended Sick Leave?

Answer: An absence of more than 5 consecutive working days, resulting from illness or injury, is considered Short Term Disability/Extended Sick Leave. Employees in this situation are required to contact Metlife and the appropriate Human Resource representative. If you need to file a short term disability (STD), claim (employee’s own medical leave) a Family Medical Leave (FML), or a Syensqo Cares (maternity or co-parental leave), contact the MetLife Leave of Absence Reporting Line at 1-877-638-8262.. **This applies to to all active full-time or eligible part-time salaried and certain hourly non-union employees of Syensqo USA Inc. not covered under a separate agreement. Check the Policies section, under the Short Term Disability Policy.

  • I will be on a long sick leave, when should I inform the company?

Answer: An absence of more than 5 consecutive working days, resulting from illness or injury, is considered Short Term Disability/Extended Sick Leave. Employees in this situation are required to contact Metlife and the appropriate Human Resource representative. If you need to file a short term disability (STD), claim (employee’s own medical leave) a Family Medical Leave (FML), or a Syensqo Cares (maternity or co-parental leave), contact the MetLife Leave of Absence Reporting Line at 1-877-638-8262.. **This applies to to all active full-time or eligible part-time salaried and certain hourly non-union employees of Syensqo USA Inc. not covered under a separate agreement. Click here to access Syensqo's Short Term Disability Policy.

  • What should I do to request Family Leave?

Answer: You should contact your HR Manager and Metlife. Please contact MetLife Absence Management at 1-877-638-8262. You will be notified of the approval status. To learn more about our Family Leave Policy, please check the Policies section.

  • How can I request bereavement leave?

Answer: Syensqo provides a flexible policy towards the employees who go through this difficult situation. Click on the Policies section to learn more about our bereavement leave policy.

  • Where do I find the furlough policy?

Answer: To learn more about Syensqo's procedures towards employees experiencing furlough, please read the company's policy section.










 


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