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Overview


As a controller, you will be notified each time you need to review an Action and its Benefits.

 

Table of content


Where to start


 

STEP 1

Open app "Create Value"

 

 

STEP 2


Go to tab 'Benefits'

 

 

 

 

STEP 3

 

 

Choose view "Controller Benefits >2017" 

 

 

 

STEP 4

 

 

All your Benefits, already reviewed or not are displayed.

Choose view "Controller Benefits to review >50K€" to only display Benefits to review.

 

 

 

How to review an Action and its Benefits


 

STEP 1


Either you directly go to the Action from the email notification you received...

 

 

STEP 2


...Or you choose view "Controller Benefits to review >50K€" to display Benefits to review.

 

STEP 3


Open the Action to be reviewed and go to tab  "Scope & Benefits"

 

 

STEP 4


Click on the green icon to approve or the red one to reject. No fiurther action is required. Repeat the same process for each Benefit to be approved.

 

 

 

STEP 5


Use Chatter to collaborate with your buyer on this Action if he or she needs to improve or update it.  

 

 

 

STEP 6


If you need to change your review, let's say from Approved to Rejected, open the Benefit first by clicking on its GEO/ORG value.

 

 

STEP 7


Then change Benefit status and save it.

 

 

How to mass validate Actions & Benefits


 

STEP 1


Go to Tab 'Benefits'

Choose view "Controller Benefits to mass validate <50K€" to display Benefits to review in mass.

 

 

STEP 2

Select Benefits you would like to approve in mass

 

 

STEP 3

Double click on the pen, next to Benefit Status

 

STEP 4

Choose status

 

STEP 5


Click on "All ... selected records", "Apply" and "Save".

 

 

STEP 6


All Benefits are now validated.

 

 

 

 

Need help


How to ask for assistance?


Dear SalesForce Convergence user,

For any question or issue regarding Convergence, please :


For account creation, please refer to here.

Thank you very much,

Convergence Team.


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