Page tree

Overview


In this section, you will find information about the process to add another account to the Involved Accounts list. This allows identifying “accounts” that could influence the deal, or should be considered for their influence.

 

 

Concerned profiles:

     ALL account owners

Table of content


 

Step By Step


Define the power map 

•David can also identify “accounts” that could influence his deal, or should be considered for their influence. As an example, let’s link ABB AG to this opportunity..

He hoovers the Involved Accounts related list and clicks on New Involved Account to add ABB AG to the opportunity

 

David clicks on the lookup icon to search for ABB AG.

Once found, he clicks on the name and finally clicks on Save

Done! David has successfully added ABB AG to the opportunity. He then clicks on the Opportunity name field to get back to his opportunity record

Back to the top

Need help?


To request any support or if you have identified a bug or incident , please create a Freshdesk ticket using Solvia platform : https://solvia.solvay.com/

you can copy users with email address , default priority is Low , then Submit . We advise you to put keywords in subject to ease dispatching to correct Agent : CRM - Complaint for example

The best way to get IT support is to use the new Service One Platform.