Get access to the tool (Salesforce.com)
Complete this form to get access to Salesforce / CRM
After you get access, join the Novecare CRM users Chatter Group to keep updated on tips and tricks or announcements regarding CRM
Who can help you in the Novecare Team?
Global Support : Pam Accardi, CRM Program Manager
Opportunities : Dan Nguyen (EMEA/LAM/NAM), Mildred Estrada (APAC)
Leads & Samples : Aude Trepier
Additional support is available from our Key Users
Training materials
To begin, watch the Onboarding Training Video and review the Onboarding Training Slide Presentation to get familiar with CRM. The best practice is to receive training from a colleague or counterpart in your team already using the CRM Process
Novecare specific training guides are available in the Novecare Key User file. If you do not find what you are looking for in the Key User File, additional training guides are available here
The best way to get IT support is to use the new
Service One Platform.