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Intro

During deployments, we currently have multiple pre/post deployment manual tasks which can be automated.

Automated tasks are less error prone (no human interpretation or human errors) and also allow faster deployments.

When to create a Manual Task and not Automated

For tasks that can be automated in less than 30 minutes, these should be automated, as well as any other task for which there is an existing apex script automation in  in Apex Task Automation Templates.

In other cases in which the automation is more complex, it may be more pragmatic to rely on human action.



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