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WHO:

  • The champion (or trained assistant) creates the request for the end-user - 
  • END-USERS ARE NOT PERMITTED TO CREATE A NEW ACCESS BY THEMSELVES

HOW:

Connect on Syra, and create a Service One ticket ONELIMS Agilab - All Requests” 


Change the "Request for" if you want to do this request for someone else

Then click on "Next"


Select

  • ONELIMS Agilab Access request for the Syensqo users

or 

  • ONELIMS Agilab Access request for customers

Complete all the mandatory fields

Then click on "Submit request"

Add the Agilab expert (Marianne Labet) as collaborator




The best way to get IT support is to use the new Service One Platform.