Always use your Solvay account to log in.
Step 1 - Go to https://miro.com/app/dashboard/
Step 2 - Click on the Google icon
Step 3 - Check the "Terms of Service and Privacy Policy" box
Step 4 - Click "Continue to Sign up"
Step 5 - Choose your solvay.com email account
The best way to get IT support is to use the new
Service One Platform.