Week May 02 - R12.4 release notes

Bug

• [CCCME-1772] - Signature does not appear when responding to a case
• [CCCME-2020] - ON HOLD -SALESFORCE - Lightning for gmail - Not possible to log the users in the googlecalendar
• [CCCME-2357] - Log an email to a contact/lead in case he is not in the recipients
• [CCCME-2474] - When use URL https://solvay-crm.lightning.force.com used on tablet or phone it opens Classic instead of Lightning
• [CCCME-2597] - Complaint - Communication / Customer Feedback / 'Quality of the Problem Analysis' doesn't appear the value '2'
• [CCCME-2660] - CEP-Customer Request Originator + Account Sold to Region
• [CCCME-2661] - CEP- change "email" word to username
• [CCCME-2738] - HOTFIX - Leads - error message despite CSR field not empty
• [CCCME-2762] - HOTFIX - PAX - Sample approval for Polytechnyl for BU EP Distribution and <= 200kg
• [CCCME-2764] - HOTFIX - CRM Lead management - Email notifications not sent to South Korea
• [CCCME-2779] - Account Team Members ID: data value too large
• [CCCME-2780] - ERROR on SLV11_Case_Notifications_Processing.cls - empty cross-reference id

Story

• [CCCME-2434] - MBU dashboard
• [CCCME-2464] - Add a queue for Novecare Cust Service Group in Riga
• [CCCME-2485] - Report - Complaint - Add new calculate field "#Days to Complete"
• [CCCME-2569] - TS - Update Business Rules - Complaints
• [CCCME-2598] - Cases Business Rules Aroma Performance Update
• [CCCME-2634] - Modification of the Approval Process "Case: Sample Novecare - Agro - ASIA"