Market cluster is only for spp

Product h4= product L4

GBU→ Market> segmentation

CMIR table (customer and material in SAP - the object is customer product_)


Specifying the sources of transparency dashboard and the right source if the one used in transparency is not good enough

clarifying the requirements highlighted with pink

Relation between end use, enterprise segment, GBU segment and market 

Product/material related concepts & hierarchy 

Product relation to customer (transaction→ sales/order)


Market cluste and team cluster are the material related concepts so that they are only available in iCare. To find a corresponding concepts in CORE. Check the availability in SAP

Incoterm linked to customer ??

Table and attributes for CORE CRM that includs tsold-to ship-to related 

Team cluster what attribute? a concept in only icare. It is a way that SPP associate with market such as automotive,... (IT IS USED TO ASSOCIATE A TEAM TO AN ACCOUNT. they look into the sales team  and the one with the bigesst sale is a team). Similar concept in CORE might be BU. To check with SAP

Market cluster is only in icare  is different than team cluster. n market cluster there is a portofolio of products. END USE IS LINKED TO MARKET CLUSTER AT TRANSACTIONAL LEVEL. Corresponding concept in CORE? ask transparency team

PRS code,  RCS code, SAP cod, and SF code (availability in SF)? In CORE CRM there is PRS=PF1 (PRS ID) , RCS = WP1 (RCS ID) . other ERP ID . Available in ACCOUNT table . To avoid duplicate account, in SAP it happens that there are two accounts for one customer. In SF it doesn't happen so that there is no one to one from SF to SAP. (PRS ID history attribute handles old ones)

ACCOUNTHISTORY is the table that include historical and changes of the record. 

Sales rep AND account manager in SF ? Sales Rep in CORE (CSR -CUSTOMER SERVICE REPRESENTATIVE  and account manger master data available in ACCOUNT_TEAM_MEMBER  → attributes: Account ID, USER, Team member role,( it comes from from SAP). One to many because one account can be manged by several GBUs.  In icare it is differet.  Related to sales area in SAP.  

other tables that are related to ACCOUNT Table→ GBU customer segmentation shows what GBUs are related to this account. In Core CRM the table name is  GBU_CUSTOMER_SEGMENTATION .

Parent account includes also segentation (to check the rules later)


CORE CRM, there is table SLV- MARKET_SEGMENT contains end use, market, application → relations slv_type_C, 

when end use created they have to say application, for application ... recording 

 

Price optimization NC Transparency dashboard related
ContextRequirements DescriptionData typeRight sourceJoint/Relations with other fieldComments Name in transparency dashboard Source in transparency (sf)Technical name of the field in the sourcesTransformation Comments

IncotermTransfer responsibility between supplier and customer TransactionalSAP

Dina's comment 

CORE

  • Same per GBU 
  • there are fields in SF regarding incoterm but might not be maintained
  • associated to a quote 

Icare 




QVSBS_BW_QRY_CPCOPA03_0001

QV_BW_QRY_CPCOPC07_0001

[C_INCOTRM] Incoterms_P


Source system 






Source System_[0LOGSYS]

Product/MaterialMaterial code 



Material is a product which is packaged. It can happen a product is packaged differently 

Key_[C_MATNR2].[2C_MATNR2]

Product/MaterialMaterial name






Medium Name_[C_MATNR2].[5C_MATNR2]

CustomerShip to codeSAP code for customer to whom Solvay is shipping the productsTransactional 


table in core CRM? 

Core 

account can be sold to and ship to

Ship to and sold to is from SAP but the relation 

The attributes in the core in the table ACCOUNT 

Partner_Sub_type


THere is no relation between the two in SF 

QVSBS_BW_QRY_CPCOPA03_0001

QV_BW_QRY_MVSDSO61_0001

QV_BW_QRY_CPCOPC07_0001

[C_SHIPID] Ship_to_party

Key_[C_SHIPID].[2C_SHIPID]


Customer: ship to, sold to, ship to KA
CustomerShip-to name






Medium Name_[C_SHIPID].[5C_SHIPID]

Customer Sold to code
Transactional




Key_[C_SOLDID].[2C_SOLDID]
Customer: ship to, sold to, ship to KA
CustomerSold-to name






Medium Name_[C_SOLDID].[5C_SOLDID]

CustomerSold-to group

BW or SF



CRM Cust.Corp.Group (Name)_[C_CUST_UC].[1C_CORPGR]

OrganizationGroup of Activity






BFC Group of activities_[4CPCOPA03-TECM_PFCT2_2]

CustomerCountry ship toCountry of the customer delivered





QVSBS_BW_QRY_CPCOPA03_0001

QV_BW_QRY_MVSDSO61_0001

QV_BW_QRY_CPCOPC07_0001


Country (Key)_[C_SHIPID].[20COUNTRY]

[4CPCOPA03-SHIP_COUNTRY] Country of destination

[10COUNTRY] Ship-to party > Country (Name)

C_SHTCTRY




Customer Country (Sold-To)Country of the sold-to company- Invoice party




QV_BW_QRY_MVSDSO61_0001

Country (Name)_[C_SOLDID].[10COUNTRY]


"[0COUNTRY] Country if empty => [C_SHIPTID] Ship-to party\Attributes\[0COUNTRY] Country key"



Customer GBU Zone H1




available in SF
GBU Ship-to zone (BW) 1_[4CPCOPA03-TGB2_ZONEH1]

Organization GBU region

Customize field to reflect the pricing organisation of the GBUs
SpP : ECCO region
Novecare/TS : Region of Ship to with MX moved to LATAM
Aroma = Region H1

Example: For SpP, the GBU region is China but for NC, it is Asia






Made in transparency dashboard
There are correction from BW → based on application requirements there are some rules 

There are 4 regions predefined by Solvay and each GBU could have new/customized regions 

for spp there is a table in Icare to get the regions ) for others rules are hard coded

OrganizationEnd use

refers to a market to be used (It is related to ship-to and product.

First priority 

Transactional BW or SF(To check)

Dina's comment: 

End use values are different from icare and core→ ask transparency dashboard how it has been managed 


In CORE there is no relation to customer and product 






it comes from invoice query  from BW. Better from SF . it is related to the custumer via an extra table 
Product/materialGBU product family 









MarketEnterprise segment It is related to customer and product together. From BW transaction level.Master 

 for price optimization  is not very important but GBU segment (below) is very important 

GBR: Enterprise segment_W_[C_ENTSEG3]

MarketGBU segment Refer to the market like automotive 


For the moment only GBU segment of NC is important 




Market Market 



Less priority due to high correlation with end use 



 There is a hierarchy/relation between end use, enterprise & GBU segment, market  → to duscuss separately
CustomerGroup customer segment

It refers to Solvay group level of segmentation for customer. Depends on the service level a customer receives from Solvay, it can be classified as KA, or standard, etc. 

The same customer segmentation can be applied at GBU level (below) 

Master


Dina's comment 

is NOT Available in SF → ask from transparency group 

QV_BW_QRY_MVSDSO61_0001

QV_BW_QRY_CPCOPC07_0001


Bus_Rank__Corp_

Group Segm. (Corp) (Name)_[C_SOLDID].[1C_CUSTGRC]



GBU/Organization GBU customer segment 

 A customer receiving different service levels could be classified as KA for one GBU and Standard for other. Exceptions: GSKA- they remain GSKA for all GBUs. 

Master BW or SF(To check)

Use the query used in bw for 360 and focus in novecare. using costumer id to link. 

Guillaume VIAUX comment below

in 360 dashboard
BW COPA Query (sales)

Corporate Segment = Sold_to_party -> Bus_Rank__Corp___Name_
Group  Segment = Customer_Sales_Area -> Customer_group_2__Name_

--------------

To Check:

-It refers to the master data related to customer area in SF   (might be an attribute of the sold to)

-joining from BW to SF but there might be a gap. 

-in sap there is segmentation at sales level 

How to link/ combine the Customer Solvay group and GBU segmentation (roberto navan , lavinia )

-there are two sfs how to merge for segmentation purpose 

Consider to use customer ID as the bridge for finding the customer segmentation at group and gbu level → from bw to sf

Nestor Teijeiroprado → SF questions


Propagation of customer segmentation from group to GBU 

Dina's comment 

Available in SF → 

QV_BW_QRY_CPCOPC07_0001


GBU Segm. (Sold-to)_[C_CUSTSAL__0CUST_GRP2]

Produc/MaterialPackaging type 






Packaging type (Medium Name)_[C_MATNR2].[5C_MATGR2]

Product/MaterialProduct name 









Product/MaterialProduct code 



Material group = product 

(material ID is lower level because it is packaged products)






Product/MaterialProduct brand name 










Sale Unite price 










Volumes










Last invoice price





Made in transparency dashboard



Shipping plant 










Manufacturing plant 










Forecast sale 










Forecast unit price 










Forecast volume









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