Table of contents
Objective of this Procedure
This operational procedure (OP) demonstrates processes and procedures to changing due date of account receivable activities for all legal entities. This OP provides instruction for users to perform recurring activities and reacting expected scenarios.
Scope
This operational procedure (OP) applies for Accounts Receivable activities of entities:
Definitions
- SBS: In the current document, “Solvay Business Services” will be replaced by its abbreviation “SBS”.
- AR BO: Accounts Receivable Back Office
- OP: Operating procedure
- CSR: Customer Assistant Representative
Scope
ERP
References
Attachments
Process Flow version1.50 (shown in the process)
Process Flows
AR Billing Change due date
Applicable to domestic customers’ billing whose payment are due on month-end, and that particular month-end is a national/ bank holiday
Step:
Treasury team / Customer Service Team or requester prepare the list of billings that needs to change due date, and summit request to Credit Management to verify and approve.
After Credit Management team approves, send the list to AR BO to change due date in RCS
Change Due date in term of invoice was not assigned to WARP
Change Due date in term of invoice was assigned to WARP
STEP 1
Use Z3F_FA_CHGE_DOCS_ERP - Factoring - Change document fields
- Customer: Customer code PF1 or WP1
- Company code: Legal Entity of invoice belong to
click “yes”
STEP 2
Change due date as per Credit Management’s advice
Put the new due date which requester need.
STEP 3
- Save
document to change the due date.