Check if the user is already existing / not from the QV usage
If it is a new request send for the validation to respective L0 Team to gain approval
The validator itself will provide all the necessary access to be provided for the requested user.
Although the user may request to have different access but we must all go with the comments provided by the validator.
Go to the location and open the access excel as shown below
Fill all the necessary fields as stated by the validator
ACCESS – USER/ADMIN
NTNAME – NT UserName (Check and Type from LDAP)
GBU, ZONE, PLANT – Take respective code from the sheets
EMAIl – Copy from LDAP
Created Date – Access created date by us
UR Ref – Ticket ID
After updating the excel you can reply back to the user as shown below and keep the ticket in “Activities before Closure “status
