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Every content item in this list is tagged with all the required labels:
  • kb-how-to-article
  • ticket

To add a label to the list of required labels, choose '+ labelname' from Related Labels.
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  • Page:
    What are the types of Freshdesk Statuses
    Sept 02, 2016 • Amita Garnaik-Ext
    • ticket
    • freshdesk
    • status
    • kb-how-to-article
  • Page:
    Use a Canned Response in a Freshdesk ticket
    Sept 01, 2016 • Starlet Abraham-Ext
    • freshdesk
    • ticket
    • canned_response
    • use
    • kb-how-to-article
  • Page:
    To identify if a ticket has been updated in Freshdesk.
    Sept 01, 2016 • Starlet Abraham-Ext
    • freshdesk
    • update
    • ticket
    • kb-how-to-article
  • Page:
    Attach a document to your ticket in FreshDesk
    Sept 01, 2016 • Starlet Abraham-Ext
    • freshdesk
    • ticket
    • attachment
    • kb-how-to-article
  • Page:
    View tickets in the pending(or in queue) state.
    Sept 01, 2016 • Starlet Abraham-Ext
    • agentportal
    • ticket
    • freshdesk
    • queue
    • kb-how-to-article
  • Page:
    How to assign a ticket to an agent?
    Sept 01, 2016 • Starlet Abraham-Ext
    • freshdesk
    • ticket
    • assign
    • agentportal
    • kb-how-to-article
  • Page:
    How to create a FreshDesk Ticket
    Sept 01, 2016 • Starlet Abraham-Ext
    • freshdesk
    • create
    • ticket
    • agentportal
    • customerportal
    • kb-how-to-article
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