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First stage in the opportunity management process allowing creating the opportunity, entering general information, defining the opportunity team, selecting an opportunity product and end-use, entering the business potential, etc. |
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Process in Salesforce.com which allows creating, approving, submitting and communicating the quote internally or to the customer. |
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Qlikview is a Business Intelligence or Analytics tool which allows to retrieve data from multiple databases and display them in a structure and visual way. A new Qlikview version is available at Solvay via the CRM interface or separately. It retrieves orderbook, sales performenace, overdue & DSO, complaints & opportunities data from CRM/salesforce, SAP, etc. |