Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

  • Finally, inform the user regarding the User creation d and Resolve the ticket. 



2. BCM / CICC Online Access :

Case 1 : If we get the request from anyone of the below contacts, we can go ahead and create the user with the basic role in PI1 system and with the Z3F-BCM* roles (if requested) and Resolve the ticket.

Etienne Lobet (CICC - Z3F-ADH* roles)
Etienne Lobet  (CICC - Z3F-ADH* roles)
Etienne Lobet (BCM - Z3F-BCM* roles)
Etienne Lobets (BCM - Z3F-BCM* roles)


Image Added


Signed Users :

We get this request from the Etienne Lobet  to create users under this category. For any users under this type, we create users the user with the required/mentioned roles and another with naming convention XXXXX_S and assign the role : Z3F-BCM-SIGN-SB and user group : ZZZ :SIGN. For this type users we provide the password to users, once user changes the password of the signed user (XXXXX_S) to productive we change the user type from dialog to service since to avoid the password expiry.


Note - We have to contact Veerle to create user XXXXX_S when not found in IDM


Case 2 : If we do not get the request from anyone in the above contacts, we will inform the user to contact the above any contacts to get the access to BCM / CICC Online access, and then Resolve the ticket straight away.


We have now finished the request for the User Creation of a new user in the PI1 and SI1 system.

...