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THE COLLECTOR PATH

Choose the category of the process you are looking for

The job instructions are organized in a logic way into 5 categories

Each category have main sub-categories

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Onboarding


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titleSolvay Structure
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titleCCT Overview
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titleAccounts Receivable Overview
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titleCredit Management Overview
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titleCustomer Service Overview
SystemMain Tasks
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titleCollections Team
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titleAbout Our Customers
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title
Collections Strategy
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titleSpecificities Americas
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titleSpecificities EMEA
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title
Specificities APAC
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titleSkills & Knowledge
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titleFactoring (WP1 / PF1 / PI1)

no current documents

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titleCompliance & Fraud Prevention
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titleQuality and ISO
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titleCommunication Skills
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titleIncoterms 2022



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Outbound Communication


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titlePre Chasing and Chasing
AMERICAS -
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AMERICAS
title
Prechasing / Chasing
  • AMERICAS - BMC HelixAMERICAS - RPA - Mass Cases


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titleBMC HELIX

no current documents

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titleEMEARPA


  • OLD WIKIEMEA - RPA Prechasing and chasing type 1 guidelines
  • APAC - Prechasing / Chasing
    • APAC - RPA - Mass Cases
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    titleAPAC
    Statement of Accounts
    Process
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    titleEscalation Process
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    titleEscalation
    Map
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    titleBank Documents & Letters
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    titleBank Certificates
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    titleService Scope
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    titleBank Draft


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    Financial Account Reconciliation


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    titleReconciliation
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    titleDispute Management
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    titleOld Items Reconciliation
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    titleCredit Items Reconciliation

    no current documents

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    titleService Invoices

    no current documents

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    titleRegion Specificities
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    titleSAP Tips
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    titleSAP Onboarding
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    titleSAP Transactions
    Account Conciliation
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    Reporting, Meetings and Control


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    titleReporting
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    titlePCM Contact Info
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    titlePCM Action Comments
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    titlePCM Risk Comments
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    titleDiagnosis Comments

    no current documents

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    titleMeetings
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    titleInternal Collections Meet

    no current documents

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    titleMeetings with GBU

    no current documents

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    titleControl
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    titleDashboards



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    Service Unit Requests


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    titleAR Requests
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    titleDispute To Be Cleared
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    titleCredit Requests

    no current documents

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    titleAR and Credit Requests
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    titleRefund Request
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    titleRe-age Request
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