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THE COLLECTOR PATH

Choose the category of the process you are looking for

The job instructions are organized in a logic way into 5 categories

Each category have main sub-categories

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Onboarding


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titleSolvay Structure
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titleCCT Overview
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titleAccounts Receivable Overview
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titleCredit Management Overview
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titleCustomer Service Overview
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titleCollections Team
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titleAbout Our Customers
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titleCollections Strategy
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titleSpecificities Americas
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titleSpecificities EMEA
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titleSpecificities APAC
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titleSkills & Knowledge
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titleFactoring (WP1 / PF1 / PI1)

no current documents

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titleCompliance & Fraud Prevention
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titleQuality and ISO
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titleCommunication Skills
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titleIncoterms 2022



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Outbound Communication


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titlePre Chasing and Chasing
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titlePrechasing / Chasing


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titleBMC HELIX

no current documents

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titleRPA


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titleStatement of Accounts
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titleEscalation Process
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titleEscalation Map
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titleBank Documents & Letters
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titleBank Certificates
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titleService Scope
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titleBank Draft


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Financial Account Reconciliation


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titleReconciliation
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titleDispute Management
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titleOld Items Reconciliation
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titleCredit Items Reconciliation

no current documents

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titleService Invoices

no current documents

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titleRegion Specificities
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titleSAP Tips
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titleSAP Onboarding
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titleSAP Transactions
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Reporting, Meetings and Control


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titleReporting
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titlePCM Contact Info
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titlePCM Action Comments
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titlePCM Risk Comments
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titleDiagnosis Comments

no current documents

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titleMeetings
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titleInternal Collections Meet

no current documents

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titleMeetings with GBU

no current documents

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titleControl
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titleDashboards



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Service Unit Requests


no current documents
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titleAR Requests
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titleReverse Request
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titleDispute To Be Cleared
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titleCredit Requests

no current documents

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titleAR and Credit Requests
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titleRefund Request
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titleRe-age Request
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