Syensqo IS - Customer Support

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Info
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titleProcess Owner
GBU Sales & Marketing / Finance
Supply Chain Excellence


Info
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titleD&PS Dynasys Expert
Miriam Luttrin
Alexandre Eliane / Laure Pichot-Plasse



General Description

The Analytics Dashboard was developed alongside the CRM project and is designed to facilitate analysis and reporting of data related to the following areas:

S&OP Overview:

This section displays an overview of the Supply Chain planning operations on a monthly basis starting with an S&OP Graph giving an overview and the detailed graphs regarding; Sales, Shipments, and Supply.
S&OP Graph
Sales
Shipments
Shipments Details
Supply - Production & Inventory
Supply Details
S&OP Monitoring:
This section displays the same KPIs but focusing on monitoring the current month's data and referencing those to the previous month. You will find the complete Scheduling Adherence graph as well as details on Forecast Adherence, Shipping Adherence, Production Adherence and Inventory status.
S&OP Monitoring
S&OP Execution
Commercial & Finance
:
 This section also displays the above KPIs however here in table form to provide the data in detail down to Resource level.
S&OP Execution



Info
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titleTarget Users
  • Demand Planner
  • Supply Chain Manager
  • Logistics Manager
  • Back Office Manager
  • Finance
  • Account Manager & Customer Care
  • Sales
  • Marketing
  • Controlling
  • Supply Chain
  • Quality


Info
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titleAuthorization & Rights
All the accesses must be validated by:

GBU CRM Champions

or

Immediate Supervisor for Novecare GBU.

Margin data MUST be validated by CRM Champions/Finance Directors

Supply Chain Excellence
Click here for the Access form to get access to
Analytics.

Access Rights and Dashboard Entry Points - Click here for descriptions.

the Dynasis Dashboard.


Dimensions Overview:

QlikviewDynasys
GBU
 
Group of Activity
 
Shipping - Type of Site
Shipping site type, could be : Production plant or Warehouse or Toller
Shipping - Zone
Geographical zone of the shipping site
Shipping - Region
Region of the shipping site
Shipping - Country
Country of the shipping plant
Shipping - Site
Shipping site
Resource
Plant workshop
Receiving - Type of Site
Receiving site type, could be : ship-to (customer), plant, warehouse, toller
Receiving - Zone
Geographical zone of the receiving plant
Receiving - Mini-Zone
Mini-zone of the receiving plant
Receiving - Country
Country of the receiving plant
Receiving Site
Receiving site (including Ship-to (customer), Plant, Warehouse, Toller)
GBU Customer Group
GBU Customer Group from GBR for WP1 Ship-To
Product Group
Product Group as defined per each GBU
Product Hierarchy
Product Hierarchy for PF1 Materials
Tactical Material
Tactical Material for PF1 Materials
Product
Commercial Product (WP1)
Material
Material
 SummaryOrderbookSales PerformanceOverdues and DSOOpportunitiesQualitySPMSolvay ReportMy Page

KPIs

  • Orderbook
  • Sales Flash
  • Top 5 products
  • Aged overdues
  • Top 5 opportunities pending
  • Top 5 opportunities closed
  • Highlights
  • Report
  • Highlights
  • Analysis
  • Commercial Roadmap
  • Report
  • Currency Report
  • Current
  • Historical
  • Business Analysis
  • Pipeline Efficiency
  • Pipeline Monitor
  • Report
  • Complaints
  • Customer Requests
  • Samples
  • Overview
  • Customer Market View
  • SPM Report
Solvay Report
My Page