Syensqo IS - Customer Support

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Process Owner

GBU Sales & Marketing / Finance

D&PS Expert

Miriam Luttrin

General Description

The Analytics Dashboard was developed alongside the CRM project and is designed to facilitate analysis and reporting of data related to the following areas:

S&OP Overview

S&OP Monitoring

S&OP Execution

Commercial & Finance

Target Users

  • Sales
  • Marketing
  • Controlling
  • Supply Chain
  • Quality

Authorization & Rights

All the accesses must be validated by:

GBU CRM Champions

or

Immediate Supervisor for Novecare GBU.

Margin data MUST be validated by CRM Champions/Finance Directors

Click here for the Access form to get access to Analytics.

Access Rights and Dashboard Entry Points - Click here for descriptions.

 SummaryOrderbookSales PerformanceOverdues and DSOOpportunitiesQualitySPMSolvay ReportMy Page

KPIs

  • Orderbook
  • Sales Flash
  • Top 5 products
  • Aged overdues
  • Top 5 opportunities pending
  • Top 5 opportunities closed
  • Highlights
  • Report
  • Highlights
  • Analysis
  • Commercial Roadmap
  • Report
  • Currency Report
  • Current
  • Historical
  • Business Analysis
  • Pipeline Efficiency
  • Pipeline Monitor
  • Report
  • Complaints
  • Customer Requests
  • Samples
  • Overview
  • Customer Market View
  • SPM Report
Solvay Report
My Page

 

 

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