The Use can close the Customer Request by clicking on the "Close Case"' button.

The following fields can be populated before closing the Customer Request:

• Closure Date: Date when the Customer Request is closed
• Comments: Free text box to input some comments before closing the Customer Request

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When the user clicks on the "Save" button, the Customer Request will be closed.

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When the Customer Request is Closed, the Originator will receive an email notification => New Winter 17' Release

Well done Laurie! The Customer Request has been closed

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