Page tree

Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Anchor
top
top

Overview


Excerpt

 

Image Removed

In this section, you will find information about related accounts. The Related Accounts allows to link accounts from different legal structures and have real business connections in Salesforce

 

Concerned profiles:

     

ALL

Sales - Customer Service Representatives (all except Strategic Marketing and Technical Teams & Sales Development)

Table of content


Table of Contents
indent30px
excludeOverview|Table of content
 

Step By Step


Definition & Objectives

Definition:

•The Related Accounts object is used to manage the relationship between accounts (Sold-to & Ship-to) in Salesforce and display incoterms and payment terms (coming from SAP) used during the last transactions with the customer.
•SFDC users will be able to link Accounts not belonging to the same legal structure and understand the real business connecctions between them that through SAP wouldn’t be possible.
•In the Account page all connections will be displayed and inmediate information of payment terms and Incoterms will be available for negotiations purposes.
Objective:
•The Related Accounts allows to link accounts from different legal structure and have real business connections in Salesforce
 

Relationship between 2 accounts

Image Added David opensthe prospect for which you want to create a relationship
Image Added
Image AddedDavid scrolls down until the section Related Accounts and click on Create New Relationship
Image Added
Image Added David selects the related account and the GBU involved and click on Save
Image Added
Image Added David consults the record created and click on the account name to come back to the account page
Image Added
Image AddedOn the Account page, you can see you have successfully created a relationship
Image Added

Back to the top

Need help?


Include Page
Need Help (CRM)
Need Help (CRM)