The NewEmployeeWellbeing SupportNew Employee Wellbeing Support Program has started to be implemented implemented worldwide! Solvay caresSyensqo cares about employee health and wellbeing (the program has has also been added to the Solvay Syensqo Cares agreement, alongside maternity/paternity leave, disability insurance etc).
The temporary solution for countries without EAP with reimbursement from the Solidarity Fund is now over.
You can find outherewhen your country is or will be added to this new program.
There are 3 wave :
Wave 1 ; November 2021
Wave 2; January 2022
Wave 3; January 2023
.
You will find here thecommunication package of your country according to the wave. Information on Wave 3 will be available in Q4 of 2022. Please use the communication pack of your country. The phone numbers and access codes are different in each country.
You will also findherethe summary with all numbers to call depending on the country.
Information sessions for HR, site managers and HSE for waves 1 and 2 have been organized to give you all the information about this newprogram.
Introduction to the New Employee Assistance Program
It will give easy, free and confidential access to mental health mental health and other support services, Solvay Syensqo puts in place the Employee Wellbeing Support Program that guarantees the availability of the following individual services individual services to the employee and the members of the employee's household:
First confidential contact with a psychologist via multiple modalities (phone, mail, chat...)
Five sessions (per distinct situation or issue) with a psychologist in the local or preferred language (face-to-face or virtually)
Legal, financial, managerial and wellness orientation (relating for example to nutrition, tobacco, mindfulness, parenting...)
For more information regarding the new EAP, please refer to this document.
What to do as a leader
As a leader, you play a key role in taking care of the well-being of your people by maintaining a positive and healthy work environment. In addition to offering initial support immediately, you need to reiterate the availability of the EAP services and encourage them to use it as appropriate.
You need to closely observeyour employees’ work performance and behavior over time and assistemployees, should a they need any support/Report any issue related to and under the
scope of
scope of EAP;
If you notice a significant and/or prolonged changein an employee’s behavior or performance, you may consider a referral to the service as an option.
MANAGER SERVICES
As a leader, supervisor, or team leader your employer expects you to handle a lot of responsibility at work, whilst also balancing personal and family obligations. To support you with these challenges your Manager Assist service is available to provide free, confidential information, referrals and counselling. You can access the Manager assist service through the standard WPO contact point, either via the call or the app Iconnectyou.
Management Referrals
WPO offers formal and informal processes for company managers and representatives to refer their clients to the EAP for appropriate clinical services.
Company representatives are generally clients in Human Resources or Occupational Health.
Manager Consultation
Managers can benefit from the expertise of our counselors. Manager Assist is a highly specialized service for managers that includes expert advice in handling difficult and complex employee matters.
These consultations are available to provide guidance regarding issues affecting individual behaviors that are impacting not only employee and team performance, but the entire department.
HELPING YOU HELP THE EMPLOYEE
The majority of referrals to the program are employee self-referrals. But sometimes people need a little assistance from their managers.
Why should managers refer an employee?
Help an employee solve a work or personal problem that interferes with work performance;
Protect and keep the employee and others safe from harm;
It is cost effective - lost productivity, accidents, absenteeism, lawsuits and disability claims cost companies billions each year;
Makes you an effective manager with less stress;
The employee will receive assistance from a qualified professional.
