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WHO:

  • The champion (or trained assistant) creates the request for the end-user - 
  • END-USERS ARE NOT PERMITTED TO CREATE A NEW ACCESS BY THEMSELVES

HOW:

Create Service One ticket “Application Access Request (Generic)

and select the good options (Application = ONE LIMS (Agilab))

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Widget Connectorurlhttps://docs.google.com/document/d/1dMiPY8H5_VDc2POerPjqSnnSVeUatS_0CA7ligSS234/edit

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Connect on Syra, and create a Service One ticket ONELIMS Agilab - All Requests” 


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Change the "Request for" if you want to do this request for someone else

Then click on "Next"


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Select

  • ONELIMS Agilab Access request for the Syensqo users

or 

  • ONELIMS Agilab Access request for customers

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Complete all the mandatory fields

Then click on "Submit request"

Add the Agilab expert (Marianne Labet) as collaborator

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