Objective
Our goal The objective is to facilitate the streamline knowledge creation, organization, and sharing of knowledge across teams to improve , fostering better collaboration, reduce minimizing redundancies, and enhance efficiencyboosting overall efficiency.
Scope
Covers The scope is cover all knowledge-related processes, including capturing, validating, storing, and disseminating knowledge for operational, strategic use and tools
Main activities
Define KM processes, organize workshops for co-design and validation, create a centralized knowledge repository, and train employees on KM practices
Main actors
Knowledge Manager, Process Owners, IT Team Leaders and other Syensqo employees contributing or using the KM system…
Useful contacts
. It involves all IT services and integrates end-users, internal IT teams and IT service providers
.
Main activities
Main roles
Useful contacts
Knowledge Process Leader: To be completed by the new team
Need more info
Click here for documentation
Click here for useful cards
Click here for FAQ Knowledge Manager: [TBD]; ITSM Coordinator: [TBD]; KM Tool Administrator: [TBD]; Key Contributors : [TBD]

