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Objective target 

Our goal The objective is to facilitate the streamline knowledge creation, organization, and sharing of knowledge across teams to improve , fostering better collaboration, reduce minimizing redundancies, and enhance efficiencyboosting overall efficiency.

Scope focus 

Covers The scope is cover all knowledge-related processes, including capturing, validating, storing, and disseminating knowledge for operational, strategic use and tools

Main activities

Define KM processes, organize workshops for co-design and validation, create a centralized knowledge repository, and train employees on KM practices

Main actors

Knowledge Manager, Process Owners, IT Team Leaders and other Syensqo employees contributing or using the KM system…

Useful contacts

. It involves all IT services and integrates end-users, internal IT teams and IT service providers

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Main activities checklist 

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Main roles  roles 

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Useful contacts contacts 

open mailbox with raised flag Knowledge Process Leader: To be completed by the new team

Need more info information 

Red Arrow Click here for documentation 

Red Arrow Click here for useful cards 

Red Arrow Click here for FAQ Knowledge Manager: [TBD]; ITSM Coordinator: [TBD]; KM Tool Administrator: [TBD]; Key Contributors : [TBD]