The objective is to facilitate the creation, organization, and sharing of knowledge across teams to improve collaboration, reduce redundancies, and enhance efficiency
The scope is cover all knowledge-related processes, including capturing, validating, storing, and disseminating knowledge for operational, strategic use and tools
Main activities
Define KM processes, organize workshops for co-design and validation, create a centralized knowledge repository, and train employees on KM practices
Main actors
Knowledge Manager, Process Owners, IT Team Leaders and other Syensqo employees contributing or using the KM system…
Useful contacts
Knowledge Manager: [TBD]; ITSM Coordinator: [TBD]; KM Tool Administrator: [TBD]; Key Contributors : [TBD]