A) For France the request is

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via FreshDesk support :

Example : FreshDesk 5877274

Create a ticket for FreshDesk

https://docs.google.com/a/sbs-support.solvay.com/formsen/d/e/1FAIpQLScUOc8AJL2oMRlDPEIBY9fa4CqTfhWq2X673r2Q1PuZqJiGWg/viewform

One example for explanations :

support/tickets

Submit you request > IS Request > Application Request

Image Added

or call Support Freshdesk
01 53 56 54 97 option 7
> support SAPImage Removed

B) Sources of the software

https://drive.google.com/drive/folders/1FiI_F7woslehaHxOOvFJTLnL1GanrsMG1FGCuZlEFZLwXbXpI49MoWcQDn9h2nw9g

Doc for first installation

+ need to update to version 2.3.42 (last update)

Important : need to download first on your PC before to start + need to do the update after the first installation, the level of Hana Studio should be aligned with Hana database version to avoid any issue.

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