All documents in file format can be found in the Reporting Google Drive :
https://drive.google.com/a/solvay.com/#folders/0B_fH_eB4PSMwc1ppRXVrVXh0ZXM
Contact Lists
List | Description |
|---|---|
sbs-is-appli-techno-report.all@solvay.com | All reporting Team, including external |
BW Support | |
All reporting team, excluding externals | |
is-qpsupport@solvay.com | SAP Technical Team |
RHD-RCS SUPPORT SECURITE | Security team in charge of account management |
| sbs-is-appli-help@solvay.com | Helpdesk in charge of opening new URs |
Reporting coordinators by process
| Process | Coordinator | Applications in WBP | Application in PQ2 |
|---|---|---|---|
Finance Data and Reporting (ex-RtR) | The content of this macro can only be viewed by users who have logged in. | ||
IS Supply Chain M&S Data & Reporting (ex-OTC) | The content of this macro can only be viewed by users who have logged in. The content of this macro can only be viewed by users who have logged in. The content of this macro can only be viewed by users who have logged in. | TR, OC, GTS, FIAR, Sales | |
IS Industrial and R&I Service Line (ex-I&P) | The content of this macro can only be viewed by users who have logged in. - Dynasys : Laure Pichot-Place (or Lei Shen) - PM : Raphael Bert or David Tan | QM, PP, PM, VS, EHS, Dynasys(APO) | |
Procurement Data & Purchasing Solutions (ex-PtP) | The content of this macro can only be viewed by users who have logged in. | Purchase, SPRINT, GSV, PU, IM | |
SERVICE LINE HR (ex-HR) | Solvay HR |
Who does what
R Responsible. C Collaborate
Action/Team | Helpdesk(HDA) | Reporting Support | Reporting Process Coordinators | Domain Process Leader (DPL) | Reporting Competence Center | SAP Technical Team | Security Team |
|---|---|---|---|---|---|---|---|
General Support | |||||||
User Training | R (Zone) | ||||||
Basic Support (Level 1) | R (Zone) | C (Zone) | |||||
Normal Support (Level 2) | R (Zone) | ||||||
Advanced Support (Level 3) | R (WW) | ||||||
Access | |||||||
Password reset/unlock | R | ||||||
Account Creation/Modification/Lock | R | ||||||
Access troobleshooting | R | C | |||||
Coordination/Communication | |||||||
Support UR Follow up | C (Zone) | ||||||
Maintenance UR Follow up | C | R | |||||
Action plan to improve usage | R (WW) | ||||||
Reinforce reporting applications usage | R (WW) | ||||||
Implement new / optimize reporting solutions | R (WW) | ||||||
Project Coordination | R | ||||||
Relation with DSI, Functions, RBS | R/C* | R/C* | |||||
Relation with DPL | R | C | |||||
Ensure good data administration | R (WW) | ||||||
Promote development best pratices | R | ||||||
Documentation | |||||||
Technical Documentation | R | ||||||
User Documentation (Application Specific) | R | C | |||||
User Documentation (General Guides) | R | C | |||||
Evolution/Correction | |||||||
Core Query publication | R | ||||||
Modelisation/Back End Developments | R | ||||||
Architecture definition | R | ||||||
Master Data management | R | ||||||
Broadcast management | R (Zone) | C | |||||
Core reports | C | C | R | ||||
Functional validation | C | R | |||||
Functional specifications | R | R | |||||
Technical specifications | C | C | R | ||||
Cleaning of un-used queries | R | ||||||
Data reloading/correction | R | ||||||
Non-Core reports | R (Zone) | ||||||
Technical | |||||||
Manual Order Transportation | R | ||||||
Server-side update/reset | R | ||||||
SAP Notes application | C | R | |||||
Monitoring | |||||||
Loading Monitorings | R | ||||||
ISSP Communication on availibility | R | ||||||
Broadcast monitoring | R |