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THE COLLECTOR PATH

Focusing on the moments that matter most

The job instructions are organized in a logic way into 5 categories

Each category have main sub-categories

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Category 01

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Onboarding


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titleSolvay Structure
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titleCCT Overview
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titleAccounts Receivable Overview
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titleCredit Management Overview
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titleCustomer Service Overview
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titleCollections Team
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titleAbout Our Customers
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titleCollections Strategy
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titleSpecificities Americas
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titleSpecificities EMEA
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titleSpecificities APAC
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titleSkills & Knowledge
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titleFactoring (WP1 / PF1 / PI1)

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titleCompliance & Fraud Prevention
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titleQuality and ISO
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titleCommunication Skills
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titleIncoterms 2022

Category 02

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    Outbound Communication


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    titlePre Chasing and Chasing

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    Prechasing / Chasing


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    titleBMC HELIX

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    titleRPA


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    titleStatement of Accounts
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    titleEscalation Process
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    titleEscalation Map
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    titleBank Documents & Letters
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    titleBank Certificates
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    titleService Scope
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    titleBank Draft
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    Financial Account Reconciliation


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    titleReconciliation
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    titleDispute Management

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    Old Items Reconciliation
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    titleCredit Items Reconciliation

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    titleService Invoices

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    titleRegion Specificities
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    titleSAP Tips
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    titleSAP Onboarding
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    titleSAP Transactions
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    Reporting, Meetings and Control


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    titleReporting
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    titlePCM Contact Info

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    PCM Action Comments
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    titlePCM Risk Comments
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    titleDiagnosis Comments

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    titleMeetings
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    titleInternal Collections Meet

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    titleMeetings with GBU

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    titleControl
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    titleDashboards
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    Service Unit Requests


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    titleAR Requests
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    titleDispute To Be Cleared
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    titleCredit Requests

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    titleAR and Credit Requests
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    titleRefund Request
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    titleRe-age Request
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